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Dunkin' Brands

Headquarters: 130 Royall Street
Canton, MA 02021
Employees: 260,000+
CEO: Nigel Travis
Stock Symbol: DNKN


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Dunkin' Brands is one of the world's largest quick service restaurant companies, with 18,800 restaurants in nearly 60 countries. Dunkin' is nearly 100% franchised and its chains include:

Dunkin' Donuts - the largest coffee and baked goods shop chain in the world, with 3,228 international locations in 31 countries and 8,082 stores in the U.S. in 36 states and D.C.
Baskin-Robbins - the largest chain of ice cream stores in the world with over 5,068 international outlets in 42 countries and 2,484 stores in the U.S. in 45 states and D.C.

The company added 704 net new restaurants worldwide in 2014 with 405 net new Dunkin' Donuts in the U.S.

The company has a strong presence in the Northeastern U.S. but is expanding with new Dunkin' Donut locations in California and Texas. The first Dunkin' Donuts in the Los Angeles area opened in September 2014 and the company hopes to eventually open 1,000 locations in California.

Dunkin’ Donuts and Baskin-Robbins are essentially 100 percent franchised. In the U.S., Dunkin’ Donuts franchisees have an average network of five restaurants. There are nearly 1,200 Dunkin' Brands franchise owners and operators in the U.S. and more than 50 international partners. Baskin-Robbins Franchisees own an average of 1.5 shops. Both brands offer flexible concepts for any real-estate format, including free-standing stores, end caps, in-line sites, kiosks, gas and convenience, travel plazas, universities and other retail environments. Franchising opportunities range from single units to multi-store development agreements.

Through its franchisees and licensees, Dunkin’ Brands restaurants employ approximately 270,000 people worldwide. There are over 1,000 corporate employees at Dunkin' Brands.

In fiscal 2014, Dunkin' Brands reported total worldwide system sales of $9.75 billion, a 5.1% increase. Revenues for Dunkin Brands' was $748.7 million, up 4.9%, and net income of $176.4 million.

"Highlights from our performance in 2014 included: strong domestic restaurant level unit economics; robust U.S. restaurant development for both brands, including the opening of our first traditional Dunkin' Donuts restaurants in California; growing transactions in the Dunkin' Donuts U.S. business in the face of macroeconomic and competitive headwinds; the launch of both the DD Perks loyalty program, which now has more than 2.5 million members, and Baskin-Robbins online cake ordering; and progress with the retooling of our international businesses as demonstrated by the signing of significant international development agreements in Sweden, Austria, and China," said Nigel Travis, Chairman & CEO, Dunkin' Brands Group, Inc. "Our nearly 100-percent franchised business model delivered another year of double-digit adjusted earnings per share growth, and most notably, more than 50 percent free cash flow growth. While our earnings growth expectations for 2015 are below our longer-term targets, we are committed to returning to double-digit growth in subsequent years."

The company expects to open 200-300 net new stores of both brands in 2015.


William Rosenberg founded Dunkin' Donuts in 1950. By 1954, Mr. Rosenberg had opened a total of five Dunkin' Donuts shops, and had been featured as a young entrepreneur in national publications such as The Saturday Evening Post and Coronet magazine.

Togo's Subs was established in 1968 near the San Jose State University campus in California. In 1971, a former student by the name of Mike Cobler purchased the store, upgraded the menu, and changed the name to Togo's Eatery.

Baskin-Robbins was founded in 1946 in Glendale, CA.

Allied Domecq PLC, a global business specializing in wine and spirits production and distribution, and quick-service restaurant operations, was established in 1994 when Allied-Lyons acquired Pedro Domecq, the leading spirits company in Spain and Mexico. Baskin-Robbins had earlier been incorporated into the organization in 1978, when Allied Breweries acquired J Lyons, whose holdings included the Glendale, CA-based ice cream company. Dunkin' Donuts, previously an independently owned company founded in Quincy, MA, was acquired in 1989.

In 1997, Allied Domecq acquired San Jose, CA-based Togo's Eatery, rounding out a full-day options of brands in breakfast with Dunkin' Donuts, lunch and dinner with Togo's, and afternoon or evening treats with Baskin-Robbins.

Pernod Ricard, a French wine and spirits company, acquired Allied Domecq in 2005.

Three private equity firms -- Bain Capital Partners, Carlyle Group and Thomas H. Lee Partners -- own Dunkin Brands after purchasing the company from French-company Pernod Ricard SA for $2.425 billion in cash in 2006.


Medical Coverage: Depending on where you live, Dunkin' Brands offers a choice of managed care plans covering a wide range of medical, vision, behavioral health, chemical dependency, and prescription drug coverage, all designed to provide you and your eligible dependents with the most appropriate care for your medical needs. We consider spouses, unmarried dependent children, domestic partners, and unmarried dependent children of domestic partners to be eligible dependents. Coverage cost is shared by the company and the employee.
Dental Coverage: Dunkin' Brands offers two Delta Dental plan options that include coverage for preventive care, major and minor restorative care, and orthodontia. Coverage cost is shared by the company and the employee.
Basic Life Insurance: Provides coverage equal to two times the employee's annual base pay (up to $800,000). Company paid. Employee-paid supplemental life insurance is also available.
Basic Accidental Death and Dismemberment Insurance (AD&D): Provides coverage equal to two times the employee's annual base pay (up to $800,000) in the event of specified accidental injury or death. Company paid.
Employee-paid supplemental AD&D is also available.
Basic Short-term Disability (STD): Provides at least 60% of your pre-disability weekly pay for up to 180 days if you are unable to work due to disability or illness. Benefits become payable after eight consecutive days of disability. Company paid.
Basic Long-term Disability (LTD): Provides a minimum of 50% of your monthly income if your approved disability lasts longer than 180 days. Employee paid.
Flexible Spending Accounts (FSA): Dunkin' Brands offers health care and dependent care FSAs for payment of eligible health and dependent care expenses with tax-free dollars, up to the IRS accepted limits.
Long-term Care Insurance: An optional benefit that can help manage the cost of care if employee or a family member becomes ill and can no longer function independently. Can be extended to eligible family members. Employee paid.
Employee Assistance Program: Provides confidential counseling, information, and referrals on a wide range of concerns, ranging from substance abuse to emotional problems to marriage conflicts and work-related problems. Telephone assistance is available 24 hours a day and can be combined with up to six visits to a counselor per year. Company paid.
401 (k) Plan: Dunkin' Brands matches employee contributions up to 4% dollar for dollar.
Paid Time Off:
Dunkin' Brands provides three weeks vacation time per year that begins accruing upon your date of hire. The provision increases to four weeks after ten years and five weeks after 15 years.
Holidays: All employees who work a minimum of 21 hours per week are provided with 11 paid holidays per calendar year, one of which is an announced floating holiday and another one is an employee choice holiday.
Sick Time: Up to eight days per calendar year, depending on scheduled workweek.
Personal Time: All employees are given two personal days per calendar year in addition to vacation and sick time.
Bereavement: All employees are eligible for up to three paid days off because of the loss of a family member. Additional days may be available if the employee needs to make funeral arrangements or to travel out of the area.
Group Auto and Homeowners Insurance: Dunkin' Brands offers home, auto, boat, and many other types of insurance at up to an 8% discount. Employee paid.
Tuition Reimbursement: After 6 months of service, provides up to $4,500 reimbursement (including tuition, registration, lab fees, required textbooks, and instructional-related fees) to employees who complete approved undergraduate courses or job-related graduate level courses under the program's eligibility guidelines.
Employee Credit Union: Provides employees, upon membership, with a wide range of financial services including interest-bearing savings options to auto and personal loans.

Updated February 9, 2015


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